First Rain Incense NAI

Fast Shipping & Professional Packing

Our long-standing partnership with UPS FedEx DHL and other global carriers gives us the ability to provide a range of shipping services. Our warehouse staff is highly skilled and will pack your products in accordance with our exact and accurate specifications. The goods you send us are checked thoroughly and properly secured before shipping. We ship to thousands customers every day from all over the world. This shows how we're dedicated to being the largest retailer online in the world. Warehouses and distribution centers are located in Europe as well as in the USA.

Note: Orders containing more than one item are assigned a specific processing time, based on the individual item.

Prior to shipment Our team will conduct a thorough inspection on the products you have ordered. The majority of orders are shipped within 48 hrs. The expected delivery time is between 3 and 7 days.

Returns

The stock is constantly changing and is not completely managed by us due to the involvement of many parties including the factory and our warehouse. So the actual stock may fluctuate at any moment. It is possible that the inventory could run out once the order has been made.

Our policy is valid for a period of 30 days. If you don't receive the product within 30 days, we are not able to issue either a return or exchange.

For your item to be considered eligible for return the item must not be opened and in the same state as you received it in. It must also be returned in the original packaging.