Zoisite Heart Jing Chen

Fast Shipping and Professional Packing

We provide a variety of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are highly educated to pack your items exactly as per the specifications we provide. Prior to shipping, your goods will be thoroughly examined and securely secured. We deliver to thousands of clients every day from all over the world. This demonstrates our dedication to be the largest online retailer in the world. These warehouses are located in Europe in the same way as they are in the USA.

Orders that contain more than 1 item are assigned processing periods in accordance with the item.

Before shipment, all ordered items will be thoroughly examined. Most orders are now shipped within 48 hrs. Delivery is expected to take between 3 and 7 days.

Returns

We are not able to manage the stock at our factory and warehouse. The actual stock levels can fluctuate at any moment. Be aware that your order may be out of stock once the order has been placed.

Our policy is valid for 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a complete exchange or refund.

The item should not be in use and must be in its original condition. It should also remain in the original packaging.